IT Assessments

HIS Pros approach to IT assessments has been developed in over 15 years of providing exclusive IT consulting for with The Hunter Group, the premier Healthcare management consulting firm, for whom we have performed over 70 such engagements.

We start by reviewing key documents in advance, including current contracts with major HIS vendors, the IT departments detailed budget and organization plans, and any extant IT Strategic Plan. In depth interviews are conducted with all levels of hospital staff, including executives, physicians, department heads and the IT department. A structured questionnaire enables the quantification of user (dis)satisfaction with various components of an HIS: hardware, software, interfaces, vendor support, etc. Comparisons of IT costs, staffing, user satisfaction and physician-friendliness are made to benchmarks of comparable institutions.

A succinct presentation summarizes the results, with an emphasis on tactical (short-term) recommendations, which can improve IT department productivity and system utilization, while lowering costs.